Terms of service


These Terms & Conditions apply to all purchases made through the website of Valryn London. By placing an order on our website, you agree to be bound by these Terms & Conditions.

For any questions, Valryn London can be contacted at info@valrynlondon.com.

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded through the Valryn London website. By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Product Information

We make every effort to display our products as accurately as possible, including descriptions, images, and pricing. However, minor variations, typographical errors, or inaccuracies may occur. Such errors do not entitle customers to compensation or contract termination.

3. Orders and Payment

All orders are processed once full payment has been received.
Available payment methods may vary depending on your location and are displayed at checkout. Customers are responsible for ensuring that the selected payment method is available in their country.

Valryn London reserves the right to refuse or cancel an order in cases of suspected fraud, pricing errors, or unauthorised transactions.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Estimated delivery time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our supplier, which may be located outside the United Kingdom.

Delivery times are estimates and may vary due to external factors such as customs procedures, courier delays, or public holidays. Valryn London cannot be held responsible for delays beyond its control.

5. Returns and Cancellations

Please refer to our Returns Policy for detailed information regarding returns, refunds, and cancellations. By placing an order, you agree to the conditions outlined in that policy.

6. Liability

Valryn London is not liable for loss or damage to orders once tracking information confirms delivery to the address provided by the customer.
Customers are responsible for providing accurate and complete delivery information. Errors in the delivery address must be reported within 24 hours of placing the order.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and designs, is the intellectual property of Valryn London and may not be copied, reproduced, or used without prior written consent.

8. Complaints Procedure

If you have a complaint, please contact us in writing via info@valrynlondon.com.
We aim to respond to all complaints within 5 business days and to resolve issues as efficiently as possible.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.