Shipping
Yes. We deliver across the United Kingdom.
Processing takes 1–3 business days. Estimated delivery is 3–7 business days.
Please note: delivery times may vary during busy periods or customs clearance.
Yes. As soon as your order ships, you’ll receive tracking details by email.
Orders are shipped directly from our international supplier to ensure availability and a wider selection.
Shipping costs are shown at checkout. We regularly run free UK delivery promotions.
In some cases, import duties may apply. Any applicable fees are the responsibility of the customer.
RETURNS
We offer a 30-day return policy from the date you receive your order.
Email info@valrynlondon.com within 14 days of delivery to request a return. We’ll send you the return instructions.
Yes. Return shipping costs are the customer’s responsibility, including any international or customs fees.
Items must be unworn, unwashed, undamaged, and returned with all tags attached. Trying on is fine, worn items can’t be accepted.
Refunds are processed within 14 days after the returned item is received and approved.
Please check with neighbours or your safe place first. If tracking confirms delivery to the address provided at checkout, responsibility transfers to the customer.
Email us at info@valrynlondon.com We aim to respond within 24 hours.