Shipping policy
At Valryn London, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.
Processing Time
Orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Time
The estimated delivery time is 3–7 business days, depending on your location.
Please note that delivery times are estimates and may be affected by busy periods, customs procedures, or unforeseen courier delays.
Shipping Method & Origin
All orders are shipped directly from our supplier, which may be located outside the United Kingdom, including China.
As a result, customs duties or import charges may apply depending on the destination country. Any such charges are the responsibility of the customer.
Shipping Costs
Shipping costs are displayed at checkout and may vary based on factors such as:
-
Destination
-
Package weight
-
Selected shipping method
Any applicable shipping fees will be clearly shown before completing your purchase.
Responsibility for Delivery
-
Once tracking information confirms that a package has been delivered to the address provided at checkout, responsibility for the order transfers to the customer.
-
Customers are responsible for ensuring that their delivery address is accurate and complete.
-
Any address errors must be reported within 24 hours of placing the order.
Contact
If you have any questions regarding shipping or delivery, please contact our Customer Care team at:
Email: info@valrynlondon.com